Privacy Policy

Manulife Investment Management Timberland and Agriculture Inc Privacy Policy
Last Revised: [07/07/2022]

Manulife Investment Management Timberland and Agriculture Inc (“we”, “us”, “our”) is committed to protecting the privacy of visitors to its website and users of its services (each a “Service” and collectively the “Services”). When you access, browse, or use the website or Services, information will be collected, transferred, processed, stored, and disclosed in accordance with this privacy policy (“Policy”). This Policy governs the information collection and disclosure practices for the Services. By accessing, browsing, or using the Services, including registering an account with our Services, you expressly consent to the collection, transfer, use, processing and storage of your information (including personal information), as described in this Policy. IF YOU DO NOT AGREE WITH THIS POLICY OR THE INFORMATION COLLECTION, USE, AND DISCLOSURE PRACTICES DESCRIBED IN THIS POLICY, DO NOT USE THE WEBSITE OR REGISTER AN ACCOUNT. Subject to applicable law, by using the Services, you accept the terms of this Policy and consent to the data collection, use, and sharing described herein. Where necessary under applicable law, we may seek your consent by other means such as by asking you to click on a button or to change a setting. All capitalized terms not defined in this Policy have the respective meanings set forth in the Terms of Use https://www.hancockrecreation.com/terms.

1.    INFORMATION COLLECTION PRACTICES

1.1.    General. When you visit a web site without registering, you can browse without submitting personal information about yourself. If you register for an account within or to access a Service, we will collect some personally identifiable information from you, including your full name, company or organization name (if applicable), street address, email address, phone number, and a password that you select. Additionally we may collect vehicle make, model and color; hunting club or organization member names; and weapon type. When you interact with the Services, we also receive and store certain additional types of information which, in general, do not directly identify you. For example, we automatically receive and record information on our server logs from your browser or device including your IP address, browser type and language, referring/exit pages and URLs, device type, wi-fi network information, platform type, number of clicks, landing pages, cookie information, the pages you requested and viewed, the amount of time spent on particular pages, and the date and time. This Section of the Policy outlines the various ways that information is collected from the Services. Please fully review this Policy before you use the Services or submit information to us.

1.2.    Information that You Provide.
(a)    Registration and Login.  Certain Services require you to register for an account (“Account”). When you register for an Account you will be asked to provide some personally identifiable information, including your full name, company or organization name (if applicable), street address, email address, phone number, and a password that you select. When you register an Account and log in to a Service you must provide your current, complete, and accurate information. It is your responsibility to keep your information up to date. We are not responsible for any problems, interruptions in access, or liability that may arise if you do not give us complete and accurate information or if you fail to update your information so that it is current.
(b)    Surveys.  We may use any information you volunteer in surveys or questionnaires you answer for us and combine them with answers from other users in order to better understand our Services and how we may improve our website or Services.  Feedback and your participation are voluntary. When you provide feedback you will be asked to provide some personally identifiable information, including your full name and email address. We and our affiliates may also use your personally identifying information to inform you about other products and services, or to request your participation in surveys seeking your opinion relating to the subject matter of our website or offerings which may be of interest to you. Information gathered may be shared with third parties in order to improve our website or offerings.
(c)    Newsletter or Project Update Sign-Up.  If you sign-up for our newsletter or project updates, we may collect and store personally identifiable information that you provide when signing-up, such as your email address.  We may use a third-party service provider to collect this information, and if we do, we do not control the information collected by that third-party service provider and are not responsible for their use of that information.  Please see Section 4 (Third-Party Providers) for more information about third-party service providers.
(d)    Correspondence. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us information about your use of the Services, we may save the information in a profile specific to you.

1.3.    Automatically Collected Information. We will collect some information about you and any product or device you use to access or use the Services automatically using a variety of technologies. In general, automatically collected information about use of the Services does not directly identify you and the information may include your diagnostic log information, IP address, browser type and language, referring/exit pages and URLs, platform type, number of clicks, landing pages, cookie information, the pages you requested and viewed, the amount of time spent on particular pages, your age, gender, affinity categories, billing information, and the date and time. We collect this information for the purposes described in this Policy, including to better understand our customer base and to improve the quality of our Services.
(a)    Cookies. A cookie is a small text file that is stored on a user’s computer. We use cookies to record information about your activities on the Services to “remember” you when you return to the Services. Some cookies remain on your computer or device until you delete them. Others, like session ID cookies, expire when you close your browser. You may set your browser setting to attempt to reject cookies and you may still use the Services. See the section “Do-Not Track Settings” below for more information on how the Services may respond to your browser settings. We do not control the use of cookies by third parties. See Section 4 (Third Party Providers) for more information and review the privacy policies of all third party providers for more information on third party cookies.
(b)    Pixels (aka web beacons/web bugs/java script). Pixels are tiny graphics with a unique identifier that are used to track the online movements of web users. Unlike cookies, which are stored on a user’s computer hard drive, pixels are small graphics that are about the size of the period at the end of the sentence that are embedded invisibly on web pages or in HTML-based emails. Our third-party analytics provider may place pixels on our Services that track what other websites you visit (both before and after visiting the Services). Our third-party analytics provider uses information obtained from pixels to help us improve our business and the Services. We do not control the use of pixels by third parties. See Section 4 (Third Party Providers) for more information and review the privacy policies of each of the third party providers for more information on third party pixels.

2.    USE OF INFORMATION

2.1.    General. We may use your personally identifiable information (including tracking information) to manage your Account. We may also use it to operate, maintain, and improve the Services (including providing you a more personal experience); communicate with you; provide you information about products and services (including products and services of third parties); market; research purposes; resolve disputes; collect fees owed; detect and protect against errors, fraud, and criminal activity; assist law enforcement; enforce this Policy and any the terms related to our Services; and any other purpose described in this Policy or that we describe to you at the time of collection.

2.2.    Email Communications. We may use your personally identifiable information to send you emails or other communications related to your Account or the Services, or in response to your inquiries or requests. You may not opt-out of receiving service-related messages such as technical notices, updates, security alerts and support and administrative messages that are not promotional in nature. We may also send you marketing emails, surveys, or newsletters to notify you about products or services that may be of interest to you. If you would like to stop receiving marketing emails from us, please click on the unsubscribe link at the bottom of any marketing email you receive. If you opt-out, you will continue to receive service-related emails.

2.3.    Non-identifying Information. We may use non-identifying information for any lawful purpose, including analyzing trends, research, Services administration, tracking users’ movements around the Services, and to improve our business and the Services.

2.4.    Retaining Your Information. In general, we will retain your information indefinitely, or as long as legally required or allowed. If you cancel your Account or your Account is otherwise terminated, we may but are not obligated to, delete information we have collected or obtained from third parties and we may continue to use and disclose it in accordance with this Policy.

3.    INFORMATION SHARING

3.1.    Generally. We will not sell or rent any of your personal information to third parties for marketing purposes. However, we may disclose your information to any affiliated entity or organization and to agents and service providers. We may also share your personal information with businesses with which we partner to offer you products, services, advertising, promotions, contests and/or sweepstakes. We may share non-identifying information with third parties for any lawful purpose, including analyzing trends, research, Services administration, tracking users’ movements around the Services, and to improve our business, products, services, and the Services. Use of information by affiliated entities and organizations will be subject to this Policy or an agreement that is at least as restrictive as this Policy. For information on use of information by agents and service providers see Section 4 (Third Party Providers).

3.2.    Legal Requirements. In some cases, we may disclose your information, including personally identifiable information: (i) as required by any applicable law, rule or regulation; (ii) if we believe disclosure is needed to protect our rights, property or safety; (iii) to government regulators or law enforcement authorities in connection with any judicial proceeding, court order, subpoena or legal process served on us or the Services; and (iv) to respond to a physical threat to you or another person.

3.3.    Insolvency and Business Transitions. If we ever file for bankruptcy or engage in a business transition such as a merger with another company or if purchase, sell, or reorganize all or a part of the Services or our business or assets, we may disclose your personal information, including to prospective or actual purchasers in connection with one of these transactions.

3.4.    Disclaimer. We cannot ensure that all of your personal information will never be disclosed in ways not otherwise described in this Policy. For example, we may be required to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the Services. No transmission of data over the internet can be 100% secure.

4.    THIRD-PARTY PROVIDERS.

4.1.    General.  We use third parties to help us operate and improve the Services. We may provide these third parties information we collect and they may collect information from you and about your use of the Services. We may provide information we collect to third parties and it will, unless specifically noted otherwise in this Policy, be governed by this Policy and may only be used by those third parties to help us operate or improve our business or the Services and provide services to us. We do not control information collected by third parties and are not responsible for their use of that information. Please review their privacy policies for more information on their information collection, use, and sharing practices.

4.2.    Google Analytics. We use Google, a third-party analytics provider, to collect information about Services usage and the users of the Services, including demographic and interest-level information. Google uses cookies and pixels in order to collect demographic and interest-level information and usage information from users that visit the Services, including information about the pages where users enter and exit the Services and what pages users view on the Services, time spent, browser, and operating system. Cookies and pixels allow Google to recognize a user when a user visits the Services and when the user visits other websites. Google uses the information it collects from the Services and other websites to share with us and other website operators information about users including age range, gender, geographic regions, general interests, and details about devices used to visit websites and purchase items. We do not link information we receive from Google with any of your personally identifiable information. For more information regarding Google’s use of cookies, pixels, and collection and use of information, see the Google Privacy Policy. If you would like to opt out of Google Analytics tracking, please visit the following link: Google Analytics Opt-out Browser Add-on.

5.    ONLINE TRACKING AND YOUR CHOICES
As discussed above, because we and our third party service providers automatically collect Services usage information through the use of cookies, pixels and other tracking technologies (including as described in the “Automatically Collected Information” section above, and otherwise in this Policy), your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of automatically collected information. One way to attempt to “opt out” of the collection of any information through cookies and some (but not all) other tracking technology is to actively manage the settings on your browser to delete and disable cookies and other tracking/recording tools. However, getting a “Do Not Track” signal to work as you might want is difficult and may not be possible. Using browsers as an example, not all tracking technologies can be controlled by browsers; unique aspects of your browser might be recognizable even if you disable a tracking technology; not all settings will necessarily last or be effective; even if a setting is effective for one purpose data still may be collected for another; and even if one website observes a “Do Not Track” signal, that website usually will not be able to control other websites.

6.    INFORMATION SECURITY MEASURES
We exercise care in facilitating the transmission of information between your device or computer and the third party servers that operate and store information for the Services. The personally identifiable information we collect is stored in operating environments that are not available to the public. While we have mechanisms in place to safeguard your personally identifiable information, once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

7.    CHILDREN

7.1.    This Site is not for or Directed Toward Children. Our primary audience is adults and young adults. The Services are not intended for anyone under the age of 18. We do not intend to and will not knowingly collect any personal information from children under the age of 13; children under the age of 13 are prohibited from using the Services without parent/guardian supervision. If we learn that we have collected information from a child under the age of 13, we will remove that information immediately and delete it from our servers (subject to applicable law and this Policy). If you believe Content from a child under the age of 13 has been posted to the Services, please contact us using the contact information in the Privacy Questions section at the bottom of this Policy. We also recommend that children over the age of 13 ask their parents for permission before sending any information about themselves to anyone over the internet.

7.2.    California Minors. While the Services is not intended for anyone under the age of 18, if you are a California resident who is under age 18 and you are unable to remove publicly-available Content that you have submitted to us, you may request removal by contacting us using the contact information in the Privacy Questions section at the bottom of this Policy. When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information is located, so that we can find it. We are not required to remove any content or information that: (1) federal or state law requires us or a third party to maintain; (2) was not posted by you; (3) is anonymized so that you cannot be identified; (4) you don’t follow our instructions for removing or requesting removal; or (5) you received compensation or other consideration for providing the Content or information. REMOVAL OF YOUR CONTENT OR INFORMATION FROM THE SERVICES DOES NOT ENSURE COMPLETE OR COMPREHENSIVE REMOVAL OF THAT CONTENT OR INFORMATION FROM OUR SYSTEMS OR THE SYSTEMS OF OUR SERVICE PROVIDERS.  We are not required to delete the Content or information posted by you; our obligations under California law are satisfied so long as we anonymize the Content or information or render it invisible to other users and the public.

8.    CALIFORNIA SHINE THE LIGHT LAW
If you are a resident of California, California Civil Code Section 1798.83 permits you to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed personal information (as defined under that statute), if any, for direct marketing purposes in the preceding calendar year. If you are a California resident and you wish to make such a request you may contact us by using the contact information in the Privacy Questions section at the bottom of this Policy.

9.    ACCESSING AND UPDATING YOUR PERSONAL INFORMATION
If would like to cancel your Account or update your personally identifiable information associated with your Account, you may make such changes within the user profile “My Account” page. If you do not want your information accessed or stored as described in this Policy, you should not access, use, or register an Account with the Services.

10.    TRANSFER OF INFORMATION TO THE U.S.
The Services are not intended for use outside the United States or Canada, or by non-U.S. or non-Canadian residents. If you provide personally identifiable information to us, it may be transferred to and processed on computers in the United States and other countries, including countries outside the European Economic Area. Do not provide personally identifiable information to us if you do not want or consent to this information being transferred to the United States or to other countries, which may not have privacy (data protection) legislation or regulation comparable to the law of the country in which you reside. Your provision of personally identifiable information to us will be handled in accordance with this Policy. Your provision of personally identifiable information to us through the Services means that you agree to the terms of this Policy.

11.    MODIFICATION OF THIS POLICY
We reserve the right to change this Policy at any time upon notice to you. We may give notice by making the updated Policy available in the Services or by any other reasonable means. You can access and review the most current version of this Policy at any time at: https://www.hancockrecreation.com/privacy-policy. The updated Policy is binding on you as of the next date that you use the Services after the date of updated Policy. If you do not agree to the updated Policy, you must stop using the Services. Your continued use of the Services after the effective date posted at the top of this Policy will constitute your acceptance of the updated Policy.

12.    PRIVACY QUESTIONS
If you have any concerns or questions about these policies, please contact us at: HancockRecreation@manulife.com.